fb77 store Terms and Conditions

1.1 Nature of the Agreement

fb77 store is an online gaming and sports betting platform. These terms and conditions ("Terms") form a legal agreement between fb77 store and its members. By accessing our website, creating an account, or using any of our services, you fully accept these Terms.

These Terms are written in Bengali and apply to all services on fb77 store — casino games, slots, live casino, sports betting, and all other gaming sections.

1.2 Language and Interpretation

If any ambiguity arises in these Terms, fb77 store's interpretation will be final. Section headings are for reading convenience only and do not affect legal interpretation.

2.1 Age Requirement and Legal Eligibility

21+ All services on fb77 store are available only to persons aged 21 or older. At the time of account registration, you must confirm that you meet this age requirement. If an account is opened on behalf of a minor, it will be closed immediately and the entire balance may be forfeited.

Each member confirms that they are participating on this platform of their own free will and that they are legally eligible to place bets.

2.2 Multiple Accounts Prohibited

Each person may open only one account. If the same person operates multiple accounts, they may be closed at any time and all related bonuses or winnings will be cancelled. This rule also applies where multiple accounts are operated from the same household or the same IP address.

3.1 Registration Process

When creating an account on fb77 store, members must provide accurate and up-to-date information — particularly name, date of birth, and contact details. Providing incorrect or misleading information may block account verification and cause withdrawal issues.

OTP verification may be required to complete the registration process. A valid phone number and email address are mandatory.

3.2 Identity Verification (KYC)

To ensure secure service, fb77 store may request identity verification documents at any time — such as a national ID card, passport, or other government-issued document. This verification may be required before a withdrawal is processed or for transactions above a certain amount.

If a member does not submit documents within the given time, the account may be temporarily suspended. Documents submitted are kept secure in accordance with our Privacy Policy.

3.3 Account Security

It is the member's own responsibility to keep their account password and login details confidential. If someone accesses your account without permission, notify our support team immediately. fb77 store will not be liable for losses caused by unauthorised access if the member does not report it in time.

4.1 Deposit Methods and Limits

The following methods can be used to deposit money at fb77 store:

• bKash
• Nagad
• Rocket
• Upay
• Bank transfer (major banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank)

The minimum deposit amount is ৳500 for each method. Deposit transactions are generally reflected instantly.

4.2 Withdrawal Process

The minimum withdrawal amount is ৳500 and withdrawals are generally completed within 15 minutes to 2 hours. The withdrawal method should match the deposit method — funds are returned via the same method used to deposit.

Before processing a withdrawal request, fb77 store may verify account details. If verification is not complete, the withdrawal may be delayed.

4.3 Currency and Transaction Accuracy

All transactions are conducted in Bangladeshi Taka (BDT / ৳). Any issue with a deposit or withdrawal must be reported to the support team within 24 hours. Complaints raised late may be difficult to resolve.

5.1 Welcome Bonus

New members receive a 120% bonus on their first deposit at fb77 store, up to a maximum of ৳15,000. A minimum deposit of ৳500 is required to receive this bonus. The wagering requirement for the bonus is 15 times the bonus amount — meaning the bonus funds must be wagered 15 times before winnings from the bonus can be withdrawn.

For example: a deposit of ৳1,000 gives a bonus of ৳1,200 — total balance ৳2,200 — wagering requirement ৳1,200 × 15 = ৳18,000.

5.2 Other Promotional Offers

fb77 store's regular promotions include:

• Weekly Reload Bonus — 30% bonus every week, up to ৳8,000, wagering 18 times.
• Slot Festival Bonus — 50% bonus, up to ৳10,000, wagering 20 times.
• Cricket Season Special Offer — 40% bonus, up to ৳6,000, wagering 15 times.
• Birthday Gift — up to ৳2,000, wagering 10 times.
• Refer a Friend Bonus — up to ৳3,000, wagering 12 times.

5.3 General Bonus Terms

Before claiming any bonus, read the specific terms of the relevant promotion. Each bonus applies against a minimum deposit of ৳500. Multiple bonuses cannot be active at the same time unless the promotion's terms allow it.

fb77 store reserves the right to change, suspend, or cancel any promotional offer at any time. If bonus abuse is suspected, the account will be investigated and the related bonus may be cancelled.

6.1 Game Availability and Changes

fb77 store features games from various leading game studios including PG Soft, Pragmatic Play, JILI, Evolution, and Spribe. Any game may be temporarily or permanently removed due to technical maintenance or the studio's own decision. fb77 store will try to give advance notice but this may not always be possible.

6.2 Technical Errors

Winnings or amounts incorrectly displayed due to a software error or technical issue in any game may be cancelled by fb77 store. In such situations, the game provider's server logs will be considered the final record.

6.3 Sports Betting

The sports betting section offers markets on cricket (BPL, IPL, T20 World Cup), football, and various other sports. Bets placed after a betting market has closed will be considered void. If a match is suspended or abandoned, bets will be settled according to fb77 store's set rules.

7.1 Tiers and Benefits

The fb77 store VIP program has four tiers — Bronze, Silver, Gold, and Platinum. Weekly cashback is available at each tier:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.5% weekly cashback
• Gold: up to 0.8% weekly cashback
• Platinum: up to 1.0% weekly cashback

Cashback is calculated at the set rate on the week's net losses. Example: a Gold tier member with a net loss of ৳20,000 in a week receives cashback of ৳20,000 × 0.8% = ৳160.

7.2 Tier Change Policy

Members can move up to a higher VIP tier through regular and active play. fb77 store reserves the right to change VIP tier criteria and to reassess any member's tier.

8.1 Fraud and Manipulation

The following activities are strictly prohibited on fb77 store:

• Placing bets using bots or automated software
• Operating multiple accounts to obtain bonuses
• Fraudulent or deceptive activity in the payment system
• Attempting to fix outcomes in collusion with other members
• Attempting to breach the security of any game
• Inducing or pressuring others to participate in betting

8.2 Anti-Money Laundering

fb77 store follows anti-money laundering policies. If suspicious financial activity is detected, the account may be suspended for investigation and the relevant authorities may be notified if necessary.

9.1 Account Closure by fb77 store

fb77 store may suspend or permanently close an account without prior notice in any of the following situations:

• Breach of the Terms
• Evidence of fraudulent activity
• Failure to complete identity verification or providing false information
• Operating an account on behalf of a minor
• Failure to meet legal obligations

9.2 Account Closure by the Member

If a member wishes to close their account, please contact the support team. Any active bonuses or ongoing bets will be settled before the account is closed. As part of responsible gaming, members can also request a temporary break or self-exclusion — see our Responsible Gaming Policy for details.

10.1 Service Interruptions

The service may be temporarily unavailable due to technical maintenance, server issues, or other unavoidable reasons. fb77 store will not be liable for any financial loss a member suffers during such periods.

10.2 Third-Party Services

If issues arise with game software, payment gateways, or other third-party services, fb77 store will try to resolve them but will not bear direct liability. fb77 store is not liable for losses caused by third-party technical errors.

10.3 Betting Outcomes

Gaming and betting are inherently risk-based activities. Winning or losing a bet is entirely the member's own responsibility. fb77 store never guarantees winnings and does not provide compensation for losses.

11.1 Use of Personal Information

Information collected during registration is used only for account management, identity verification, payment processing, and customer support. How your personal information is collected, stored, and used is described in detail in our Privacy Policy.

11.2 Technical Security

fb77 store uses SSL encryption and other security technologies to protect members' financial and personal information. However, internet connections are not entirely secure — ensuring the security of your own device and network is also the member's responsibility.

12.1 Update Policy

fb77 store reserves the right to change these terms and conditions at any time. Members will be notified of important changes by email or through platform notifications. Continuing to use the platform after any changes will be considered acceptance of the new terms.

The latest terms and conditions will always be available on this page. Previous versions are kept on record and can be requested if needed.

12.2 Dispute Resolution

If a dispute arises between fb77 store and any member, an attempt will first be made to resolve it through direct discussion. Our support team accepts complaints 24/7 via live chat and email (in both Bengali and English). Visit our FAQ page for answers to frequently asked questions.

12.3 Partial Invalidity

If any part of these terms and conditions becomes invalid or unenforceable for any reason, the remaining terms will continue to be fully effective. In place of the invalid part, an effective and equivalent term will apply.