For ages 21+

fb77 store Responsible Gaming

Betting and casino games are a form of entertainment — but enjoying them within limits is the healthy habit. fb77 store believes every player's safety comes first.

21+ age required
24/7 live chat support
Self-exclusion tool

Betting means entertainment, not stress

From registration to playing games on fb77 store, we want you to make informed decisions at every step. When gaming turns from entertainment into an obligation, it is no longer enjoyable. On this page we discuss the signs, tools, and sources of support that every responsible player should know about.

Our Terms and Conditions state that fb77 store is for persons aged 21 and above only. Age verification is part of our registration process and is not a formality — it is an important step to protect minors.

Answers to common questions about responsible gaming are available in our FAQ section. If you need to discuss your personal situation, our support team is always ready.

21+

For ages 21 and above only

The minimum age to participate in gambling and betting activities in Bangladesh is 21. fb77 store verifies age at account registration, and accounts belonging to minors are permanently closed. If a minor in your household has access to a device, keep your device password and account details secure.

Tools to keep yourself in control

fb77 store offers several voluntary limit-setting features that can be used at any time. These tools support your own decisions — not to reduce pressure, but to help you stay in control.

Deposit limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Reducing a limit takes effect immediately; increasing it is subject to a waiting period.

Deposit control

Session time limit

Set a time limit for how long you play in one session. Once the set time is up, the session will end automatically.

Time management

Take a break

Temporarily close your account for a set period — from 24 hours to several weeks. During this time, logging in or placing bets will not be possible.

Temporary break

Self-exclusion

If you want to stop playing for an extended period, choose self-exclusion. Once activated, your account will be completely inactive for the duration of the set period.

Long-term protection

Bet history review

View your previous bets and deposits. Understand your spending patterns and assess for yourself whether your gaming is under control.

Account review

Contact support

Write to our 24/7 live chat to activate any tool or request self-exclusion. The team provides assistance in both Bengali and English.

Direct support

Recognise the warning signs

A gambling or betting problem does not always appear suddenly. Habits change gradually — if you notice the following signs in yourself, it is important to take them seriously.

Spending beyond your budget: You are spending more on betting each month than you had set aside — and it keeps happening.

Chasing losses: After a loss, placing bigger bets to try to win the money back — this is a recognised stage of addiction.

Neglecting family and work: Gaming is making it difficult to focus on family responsibilities or your career.

Betting with borrowed money: You have started taking loans or drawing on savings to fund your betting.

Lying or hiding: Not being honest with family about how much you are playing or how much money you are spending.

Discomfort when not playing: Feeling mentally restless or irritable after a few days without playing.

Ask yourself

Answer the following questions honestly. If you answer "yes" to more than one, consider seeking support.

  • Can I stop playing at any time through willpower alone?
  • Does my betting budget remain intact at the end of the month?
  • Do I play only for fun, or do I genuinely expect to earn from it?
  • Are my family or friends concerned about my gaming habits?
  • Do I set a specific limit before I start playing?

Reading more about us at fb77 store will show you that we treat responsible betting not just as a policy, but as a central part of our service.

fb77 store's commitment

We do not only provide tools — our policies and processes are designed to maintain an environment where responsible gaming is the standard.

  • Age verification: Identity is verified at registration, and only accounts belonging to persons aged 21+ are activated.
  • No pressure marketing: Players who are under self-exclusion are not sent any promotional messages.
  • Transparent terms: Bonus and wagering rules are written clearly — no hidden conditions.
  • Data protection: Your personal and financial information is secured by SSL encryption.
  • Support team training: Our live chat team is trained to handle responsible gaming requests with care.

A few key principles to keep in mind

  • Set a maximum spending limit before you start playing — and stick to it.
  • Avoid placing extra bets with the idea that you can win back money you have lost.
  • It is better not to bet when you are under stress or feeling low.
  • After a win, withdraw a set amount — avoid putting all your money back on bets.
  • Take regular breaks while playing — this matters for both physical and mental wellbeing.
  • Let your family or someone close to you know how much time and money you are spending.

Where to get help

If you or someone in your family shows signs of a problem, do not delay in seeking support. You can take any of the following steps.

fb77 store live chat

Talk to our support team in Bengali, 24 hours a day, 7 days a week. Requests for self-exclusion or limit setting are processed immediately.

Contact by email

Write to our support email — the address is listed in the support section of our website. Assistance is available in both Bengali and English.

Family and friends

Talk openly with those close to you. Family support often opens the door to professional help and reduces the feeling of being alone.

Professional advice

Consult a mental health specialist or counsellor. Gambling addiction is a recognised mental health condition and treatment is available.

Under fb77 store's privacy policy, your self-exclusion or support request is handled with complete confidentiality. Read our Privacy Policy page for details.

Responsible gaming FAQ

Once self-exclusion is active, your account cannot be reactivated before the set period ends. After it expires, you can contact the support team to discuss next steps. This period is intended to reinforce your own decision.

Decreasing a deposit limit takes effect immediately. Increasing a limit, however, requires a waiting period — this is to prevent overspending in the heat of the moment. Contact live chat for details.

Contact our live chat right away or write to our support email describing the situation. The account will be investigated and closed immediately. We follow a zero-tolerance policy to protect minors.

Yes. According to the current classification of the World Health Organization, Gambling Disorder is a recognised behavioural addiction. It is not a weakness of willpower — it is a complex condition related to the brain's reward system. Treatment is possible with the help of a professional counsellor or psychiatrist.

Before self-exclusion begins, you will have the opportunity to withdraw any withdrawable balance in your account. Contact our support team via live chat for details — they will walk you through the process step by step.

It may feel difficult at first, but speaking directly is the most effective approach. Choose one trusted person close to you. Rather than describing your problem in detail, simply say that you need support — the details can come gradually over time. If needed, you can contact the fb77 store support team together.